Our Story

Built on Coffee, Defined by Relationships

In the coffee industry, trends may shift, but the foundations of a great business remain constant. Since 1997, I have been more than just a supplier; I have been a dedicated partner in the daily rituals and long-term success of my clients.

I’m Sue, the owner of The Oxford Coffee Company.

My journey in this industry began working alongside my father, who taught me that business isn’t just about the product in the cup—it’s about the values you bring to the table. Our partner relationships allow me to provide world-class coffee, backed by decades of technical expertise and shared standards.

The Oxford Coffee Company

Quality You Can Count On

We believe your coffee service should be the most dependable part of your day. We focus on Quality, Consistency, and Reliability. You receive the same premium standard, every single time.

  • No Stress:

    We manage the supply and support so you can stay focused on your customers.

  • No Shortcuts:

    Using decades of experience, we ensure your setup is perfectly matched to your specific environment. We provide tailored solutions for you.

A Personal Touch in a Digital World

When you work with us, you won’t need to try and navigate a complicated website, or wait to speak to somebody at a call centre with a query. You speak directly to me. This personal accountability ensures:

  • Quick Decisions:

    Straight answers without the corporate run-around.

  • Fast Solutions:

    If an issue arises, we aim to resolve it efficiently and immediately.

  • True Partnership:

    I’ve watched our customers grow over decades—some evolving from their first shop into multi-generational family businesses. Seeing our clients succeed is what truly gives us satisfaction.

Experience You Can Lean On

Since 1997, we have navigated every trend and shift in the market. I use that practical knowledge to help you choose the right solution, and that may not necessarily be the most expensive one. I do not believe in a “one-size-fits-all” setup. We believe in doing what is right for your unique business, your space, and your goals.

Moving Forward, Together

Whilst we continue to evolve and adapt to the modern coffee landscape, our “family feel” remains untouched. The Oxford Coffee Company is built on trust, integrity, and shared success. We aren’t just selling you coffee; we sell tea, hot chocolates and more!

“Long-term loyalty is the heart of my business. Whether you’re just starting out, looking for a more reliable partner or just an enjoyable cup of coffee, I’m here to help you grow—one cup at a time.”

Find out more about….

….our available gifts

….our coffee, syrups, teas and hot chocolate

….our services in your business and workplace

….our full range of coffee machines